OUR APPROACH TO ORGANIZATION DIAGNOSTICS

Discovery

The Turknett Diagnostic Center (TDC) is specially geared to group diagnostics, which can include teams, departments or entire organizations. Issues endemic to all groups and organizations, as well as those specific to your company, can be measured and statistically analyzed by our trained to staff, to help you identify what the pain is in your organization, where the pain resides, and how to alleviate the problem.

Diagnostics tailored for smaller groups are designed to enhance the overall dynamics of the group. How well members interact with each other, how equipped members feel to conduct their respective tasks, and the amount of personal trust among group members are examples of issues Turknett can measure to get your group functioning as a true "team."

Organizational diagnostics are measures that can apply to anyone in the organization, and can be aggregated to represent different levels of the organization, such as departments, branches or your entire company. These diagnostics are useful for gauging the morale of a company’s workforce, testing the impact of new policies, procedures or training programs, monitoring long-term trends in the workforce, and determining where interventions are needed.

Here are a sample of just a few problems that could be ailing your team, department or organization:

  • Poor Communication
  • Lack of Trust
  • Ineffective Leadership
  • Inadequate Resources
  • Low Cooperation
  • Counterproductive Workstyles
  • Ambiguous Job Roles
  • Poor Team Cohesion
  • Lack of Security
  • High Turnover
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    Confidentiality

    Issues like those above are typically very sensitive ones that should be handled with the utmost of care, which highlights the importance of why an outside consultant is often necessary to measure such issues. Only a neutral third party can truly provide the trust and confidence employees need to respond both openly and honestly. The TDC can establish a survey environment where accurate data can be collected on these sensitive issues, so you can get to the "heart of the matter" and begin your path to improvement.

    Bottom-Line Impact

    Traditionally, companies invest a great deal of money recruiting, selecting and training employees. However, if these employees are not satisfied, motivated, or lack the necessary knowledge, skills and resources, your organization is not getting its money’s worth. Along with lower productivity, these "tarnished stars" may be impacting your profitability via turnover, absenteeism, sick-leave, grievances, or disciplinary problems. TDC identifies the issues that are of concern to your employees and affecting your bottom-line.

     

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