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Yearly Archives: 2020

Interdepartmental Conflict Impacts Customer Satisfaction

By Bob Turknett Co-founder & Co-chair TLG At one technology firm, Research & Development and Sales were at war. Each department saw its customer and …

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Conflict – The Road Not Taken

By Tino Mantella President & CEO TLG Two roads diverged in a yellow wood, And sorry I could not travel both And be one traveler, …

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What Does It Mean to Be Un-American?

By Dr. Cherry Collier Senior Consultant TLG Over the past 20 plus years, I have dedicated my life to helping ALL people in organizations grow …

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They Call Me Mr. Tibbs

By Dr. Cherry Collier Senior Consultant TLG In 1991, at the University of Georgia (UGA), I started my master’s thesis on unconscious bias. Back then, …

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I Like to Feel Small

By Josh Turknett MD Principal Consultant TLG My wife Jenny and I try to go for two walks every day – one in the morning …

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The Task of a Leader: Balancing Respect and Responsibility

By Bob and Lyn Turknett Leadership can come from anywhere, but wherever you see leadership emerge, we would argue that you will see what we …

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The Timeless Turknett Leadership Character Model

By Tino Mantella In 1995, when Bob and Lyn Turknett finalized the Leadership Character Model, I wonder if they knew it would withstand the test …

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Bridging Divides One Table at a Time

By Lyn Turknett Co-founder & co-chair TLG I’ve thought so much about division and healing in recent months and have thought especially about how each …

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Women in Leadership Archives – Monica D. Hooks, June 2020

“Women’s Entrepreneurship: Alive and Accelerating in ATL” featuring Monica D. Hooks, MBA & Executive Director of Atlanta’s Women’s Entrepreneurship Initiative (WEI) Summary: Monica was born …

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Act Boldly and S.E.R.V.E.

By Dr. Cherry Collier Senior Consultant, Diversity & Inclusion Specialist On the background of the unfortunate killing of George Floyd, Breonna Taylor, Ahmaud Arbery, Tony …

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The Dynamics of Inclusion

This panel discussion from 2017 is still extremely relevant. Panel members at that time were: Rock Anderson: Cox Automotive (currently SVP HR Auto Nation) Joe …

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Want to Address Racism in Your Organization? Here’s How to Listen

By Patricia Thompson Senior Consultant With the recent tragic murders of Breonna Taylor, Ahmaud Arbery, and George Floyd, many individuals have become aware of systemic racism in …

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Confirmation Bias- How Do We Overcome the Power of the Einstellung Effect?

By Rick Stone TLG Chief Storyteller & Strategic Partner The Einstellung effect shows up for us daily in what psychologists term “confirmation bias.” Peter Wason[i] …

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Tino’s Corner – Memories of My Trip to the Dachau Concentration Camp Museum

By Tino Mantella President & CEO of the Turknett Leadership Group Like most in my generation (kids of WWII vets), we knew the history of …

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Winding Back Up

By Anne Quiello Senior Consultant TLG In the early stages of the Covid-19 crisis, a business leader told me that it’s not the winding down …

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